Tips & Tricks

Run as Administrator FAQ

Running as Administrator is occasionally required by DI Software. Here are answers to our most frequently asked questions on this topic: What does Run as Administrator mean?The Run as Administrator option is a method of launching an application as an "Administrator" by elevating the permissions of the user logged into Windows. By default, if...

Rules – Using Persistent Data Elements

It is sometimes necessary to recall or utilize information from a previous result or sample when writing rules. For example, Hepatitis testing typically requires the review of the results from three runs to make a final determination. It may also be desirable to evaluate whether a test was rerun. This article...

Security Notification Update: Increased Cybercrime Threats to U.S. Hospitals and Healthcare Providers

In a joint alert sent on October 28th, the Cybersecurity and Infrastructure Security Agency, the Federal Bureau of Investigation, and the U.S. Department of Health and Human Services said they have "credible information" that cybercriminals are taking new aim at healthcare providers and public health agencies even as the coronavirus...

Licensing and Installation

Instrument Manager™ (IM) License Number Every base Instrument Manager system has a license number tied to the system. The license number can be found in the bottom left hand corner of your Instrument Manager screen. It can also be found under the license report in the Reports Tab > License Information and the Help...

Understanding Specimen Routing Purge of Data Elements

Are you using the following data elements in rules? Run Count Previous Test Error Previous Test Dilution Test User Persistent Field 1-5 If you are, it should be noted that these data elements are stored in the Specimen Routing database not in the Specimen Management database. This is important because the Purge setting for the...

License Files: How to load them

Instrument Manager™ (IM) License Files are a key component to ensuring your IM functions properly. NOTE If this is your first time seeing the term IM License File, we suggest reading the December 2020 article titled “Licensing and Installation” as it provides a foundational understanding of the specific files needed for IM. Now...