Opening a Support Case with Data Innovations

When Data Innovations (DI) Support Engineers review a technical case, they consider data from several tools such as: the Specimen Event Log (SEL), Communications Trace (Comm Trace), Global Configuration, and the Driver Configuration. Providing data from these sources can be beneficial in expediting the troubleshooting process.

We're Moving!

Data Innovations is excited to announce the April 15th relocation of our US Headquarters to Colchester, Vermont! After more than 20 years in Burlington, we need additional space to accommodate our growth. We are excited that our new headquarters will also support our favorite company values of customer focus, collaboration, and dog-friendliness!

We hope you can visit us soon! Read the FAQs below to learn more!


What is your new office address?

463 Mountain View Drive, Colchester, VT 05446.

Introducing IM 2020 edition, version 8.17.20

IM 2020 is more than a new software edition – it’s our recognition that the lab industry is changing, and that you need solutions to make your lab as efficient, productive, and valuable as possible.

We are excited to share what IM 2020 edition, version 8.17.20, can do for you, your lab, and the patients who are at the center of everything we do. You’ll see these new capabilities:


About Us

At Data Innovations, we believe that when we enable clinical labs of every size to harness innovation and optimize performance across all disciplines, we empower them to focus on what matters most: their patients. Our leading solutions, world-class service, and support for an open ecosystem transform lab enterprise management.

Data Innovations has been the industry leader for more than 30 years. We are a global software company, serving 6,000+ hospitals and laboratories in 85+ countries.