Driver Download Instructions
IMPORTANT: You must use the correct driver version
Before you download a driver you must first determine the version number of your IM core software. The driver's version number must be the same as your Instrument Manager™'s core software version number. There are four Instrument Manager™ core versions: Windows version 5, 6, 7, and 8. If you download and load a driver that is not the same as your IM core version it will not work.
Passwords
Data Innovations has enhanced the download section of the Data Innovations Customer Web Portal. All on-line resources are now available through the Customer Web Portal. This includes user documentation, training materials, interface drivers, Instrument Manager software patches, and Language Locale files.
Please contact the Customer Service department for your region to obtain information on how to access the Data Innovations Customer Web Portal. Click here for contact information.
ZIP Files
All Windows drivers are compressed in WinZip file format. Opening and extracting these files requires WinZip® software. You can obtain this software for a small charge at http://www.winzip.com.
Downloading Windows Drivers
For instructions on acquiring and downloading drivers, see the presentation Driver Acquisition, or read the instructions below.
- Before you download a Windows driver, you must obtain the correct version number of your IM software. The IM version number appears on the Help-About box.
- To download IM drivers, access the driver in the Data Innovations Customer Web Portal. Click on the driver's version number. Ensure that the driver's version number is the same as your IM software's version number.
- Save the ZIP file to your local hard drive.
- Use WinZip to open and extract the driver files into the appropriate directory on your local hard drive. Typically, drivers are placed in the "C:\Instrument Manager\Drivers" folder. NOTE: For assistance extracting Zip files, see WinZip's online help .
- To load drivers please refer to Instrument Manager™'s Getting Started Setup Guide for your appropriate version on our Documentation page.
Can't find the driver you need?
- If the driver you are looking for is not available for your version, please contact Data Innovations. You may e-mail us at: support@datainnovations.com or call us at 802-658-1955.
What's a driver's status?
All drivers have a status of Under Development, Beta, Controlled, or Live.
A driver with a status of "Beta" means that it is being tested in-house or it is being tested at a customer's site. Only after a driver has been tested and approved at a customer's site (with the medical device for which it was intended) does its status change from "Beta" to "Live." NOTE: If you would like to test a Beta driver for us, please contact support@datainnovations.com.
A driver with a status of "Controlled" means that the driver is not generally available for download from our website. For more information about this type of driver, please contact sales@datainnovations.com.
What's a Communication Mode?
A driver's communication mode defines how information is communicated between medical devices. There are three communication modes: Uni-Directional, Bi-Directional, and Query.